American Electric Power

**Our Vision & Core Principles** At AEP, we understand and appreciate the vital role we play in delivering power to people across the country every day. Our vision and core principles are not just words; they serve as the guideposts for our company as we strive to meet our customers' expectations. **Improving customers' lives with reliable, affordable power** Customer Service - Industry-best customer experience Employee Commitment - Safe & secure workplace - Engaged, trained & developed employees Regulatory & Legislative Integrity - Balanced regulatory outcomes - Trusted industry leadership Environmental Respect - Creative sustainable solutions Operational Excellence - World-class asset performance Financial Strength - Strong financial discipline **Building A Brighter Future** We're one of the largest electric companies in the country, powering millions of homes and businesses daily. Our customers depend on us to provide reliable energy, and we're committed to going above and beyond their expectations to create an energy future we can all be proud of. We're passionate about our customers and communities, and to doing everything in our power to develop innovative and clean energy solutions for a changing world.