Public Service Commission of Wisconsin

**Mission Statement** The Public Service Commission of Wisconsin (PSC) ensures safe, reliable, affordable, and environmentally responsible utility services and equitable access to telecommunications and broadband services. **To carry out our mission, the PSC:** - Values diversity in the work place, allowing employees to fully develop and contribute their individual skills in meeting the needs of our diverse customer base; - Ensures fair pricing for utility services to customers and to utility investors; - Sets quality standards for utility services and ensures that the standards are met or exceeded; - Ensures reliability so there will be sufficient resources, facilities and alternatives available to meet the needs of present and future utility customers at a reasonable price; - Ensures utility services are provided in an efficient and environmentally responsible manner; - Protects the interests of both investors and customers and ensures that securities issued by utilities meet the needs of utilities; - Provides fairness in transactions between utilities and their customers, other utilities, and other entities specifically provided protection by law; - Adjusts our oversight of utilities according to the level of competition in their markets and according to the degree of customer satisfaction with their services; - Educates Wisconsin citizens on utility issues and promotes their involvement in our decision-making process. In all of the above, the PSC considers and balances diverse perspectives and endeavors to protect the environment, public interest, and public health and welfare.