U.S. Bank

Since the Lincoln administration signed our national bank charter No. 24 in 1863, we’ve drawn on our financial strength to serve customers. This has been especially evident in times of need, such as during the COVID-19 pandemic. Our response by the end of 2020 included a $20 million premium pay program for our employees, relief assistance and 108,000 Small Business Administration Paycheck Protection Program (PPP) loans for our customers, and $30 million in expedited charitable contributions for our communities. As a result, we’re proud to have been named the most essential bank amid the pandemic in a ranking by The Harris Poll. We also recognize that this past year has fundamentally changed banking by accelerating the shift to digital products and services. We’re positioned well for this future, having launched new tools – like the U.S. Bank Smart Assistant™ – to complement our 26-state branch footprint. [Company history](https://www.usbank.com/about-us-bank/history.html) [Future vision](https://www.usbank.com/about-us-bank/vision.html) The global pandemic that took center stage during the past three years changed a lot of things about life, business and the way we think about what is most important to us. We discovered new ways of working, strengthened our reliance on technology, and gained a greater appreciation for the power of relationships and goodwill to get us through the tough times. We're focused on being flexible, resilient and responsible. We emphasize keeping our people healthy and safe while operating our business effectively for the greater good of our customers, communities and shareholders. We're helping our customers weather the pandemic and prioritizing our efforts to meet the greatest needs, while continuing to transform our business to meet the next wave of expectations.