Subhajit Chakraborty

Profile Picture of Subhajit Chakraborty
Title
Associate Professor
Department
Department of Management and Decision Sciences
Institution
Coastal Carolina University

Education

  • Ph.D., Business Administration, The University of Texas-Pan American/The University of Texas Rio Grande Valley, 2015
  • M.B.A., Xavier Institute of Management, 1999
  • B.S., Chemical Engineering, National Institute of Technology, 1996

Research Interests

Health Care Supply Chain   Lean Health Care   Service Design  

  View all research interests

Biography

Subhajit Chakraborty, Ph.D. is a tenured Associate Professor of Management and Decision Sciences in the E. Craig Wall Sr. College of Business Administration at Coastal Carolina University. He holds a Ph.D. in Business Administration with a focus on operations management from The University of Texas Rio Grande Valley; a P.G.D.M. (MBA) from Xavier Institute of Management, Bhubaneswar, India; and a Bachelor of Engineering (BS) degree in Chemical Engineering from National Institute of Technology, Rourkela, India. Subhajit is a practitioner turned academician with 11 years of experience in operations, supply chain and information technology domains with experience as an expatriate. He is a certified PMP since 2003 and a senior member of the American Society for Quality (ASQ). His research interests include service quality along firms’ supply chain, service design, outsourcing and lean healthcare operations. For his research, Subhajit has won both practitioner awards such as the 2022 Gryna award; and academic awards such as the James P. and Elizabeth R. Blanton Distinguished Research Award 2022 from E. Craig Wall Sr. College of Business Administration, Coastal Carolina University; the Best Student Paper award in the DSI 2015 conference; and the Emerald/EFMD’s Highly Commended Award in 2015 in the Operations Management category. His recent works have been published in several journals—in operations and supply chain management (OSCM), in health care management (HCM), as well as in the broader management domain.

Homepages

Contact Information

  230G, E. Craig Wall Sr. College of Business Administration, Coastal Carolina University, Conway, SC 29528

  843-349-2037

Research
Not mentioned yet. (?)
List of Publications (18)
In 2024
18

Socially Responsible Supplier Selection: Examining the Effects of Socially Sustainable Orientation and Stakeholder Pressure on Implementation Intentions (2024)

Found on Publication Page
In 2023
17

The Role of Quality Management in Healthcare (2023)

Found on Publication Page
16

Chakraborty, Subhajit. "Digital quality's role in US online higher education" (2023)

Found on Publication Page
In 2022
15

Dinesh R. Pai and Balaraman Rajan and Subhajit Chakraborty. "Do EHR and HIE deliver on their promise? Analysis of Pennsylvania acute care hospitals" (2022)

Found on Publication Page
In 2021
14

The strategic value of servitization: A quality management perspective (2021)

Found on Publication Page
13

Chakraborty, S. and Kaynak, H. and Pag{\'a}n, J.A. "Bridging hospital quality leadership to patient care quality" (2021)

Found on Publication Page
12

Scheuer, C.-L. and Voltan, A. and Kumanan, K. and Chakraborty, S. "Exploring the impact of decentralized leadership on knowledge sharing and work hindrance networks in healthcare teams" (2021)

Found on Publication Page
11

Chakraborty, S. and Church, E.M. "Patient hospital experience and satisfaction on social media" (2021)

Found on Publication Page
In 2020
10

Chakraborty, S. "Healthcare quality and hospital financial performance: A multilevel framework" (2020)

Found on Publication Page
9

Chakraborty, S. and Church, E.M. "Social media hospital ratings and HCAHPS survey scores" (2020)

Found on Publication Page
In 2018
8

Chakraborty, S. and Gonzalez, J.A. "An integrated lean supply chain framework for U.S. hospitals" (2018)

Found on Publication Page
7

Church, E.M. and Chakraborty, S. "Investigating healthcare brand communities: The impact of online hospital reviews" (2018)

Found on Publication Page
6

Chakraborty, S. and Kaynak, H. "Towards a triadic quality measurement framework for U.S. healthcare" (2018)

Found on Publication Page
In 2015
5

Chakraborty, S. and Kaynak, H. "Dimensions of Patient Care Quality: An Empirical Framework" (2015)

Found on Publication Page
In 2014
4

Gonzalez, J.A. and Chakraborty, S. "Expatriate knowledge utilization and MNE performance: A multilevel framework" (2014)

Found on Publication Page
3

Chakraborty, S. and Kaynak, H. "Role of service characteristics in determining the degree of customer involvement: A typology" (2014)

Found on Publication Page
In 2013
2

Gonzalez, J.A. and Chakraborty, S. "Identity orientation, organizational identification, and leadership involvement" (2013)

Found on Publication Page
In 2012
1

Gonzalez, J.A. and Chakraborty, S. "Image and similarity: An identity orientation perspective to organizational identification" (2012)

Found on Publication Page
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